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4 Indicators that your outsourcing provider has a good reputation

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For you to be confident that you are doing the right steps in outsourcing to a call center, you must know how to choose the right provider to partner with. Open Access BPO explains how you can scrutinize a call center’s reputation. Continue Reading

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How sales representatives should handle rejections

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How can a sales agent cope with the frustration of losing a potential customer? Open Access BPO explains how sales rejection can effectively be dealt with. Continue Reading

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